LEGAL INFORMATION

1. LEGAL NOTICE

Website Owner

In compliance with applicable legislation, users are hereby informed of the following identification details of the owner of this website:

Owner: Grupo Heliópolis
Tax ID (NIF/CIF): B65692295
Registered office: Calle Pisuerga 2, Local 2, 08028 Barcelona, Spain
Email: info@grupoheliopolis.com

Access to and use of this website implies acceptance of the terms and conditions set out in this Legal Notice.

Use of the Website

Users agree to use this website, its content and services appropriately and in accordance with applicable legislation, good faith and public order.

The website may not be used for unlawful purposes or in any way that could cause damage or interfere with its normal operation.

Intellectual and Industrial Property

The contents of this website, including, among others, texts, photographs, images, designs, logos, graphic elements and other content, are protected by applicable intellectual and industrial property legislation.

Their reproduction, distribution, modification or use is not permitted without the corresponding authorisation from their respective owners, except where legally permitted.

Liability

Grupo Heliópolis endeavours to ensure that the information published on this website is accurate and up to date. However, it cannot guarantee the absence of errors or omissions.

Grupo Heliópolis is also not responsible for the content, operation or policies of external websites that may be accessed through links included on this website.

2. PRIVACY POLICY

At Grupo Heliópolis, we are committed to protecting the privacy and personal data of users of our website.

Personal data will be processed in accordance with the General Data Protection Regulation (GDPR), Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) and any other applicable legislation.

Data Controller

Data Controller: Grupo Heliópolis
Tax ID (NIF/CIF): B65692295
Address: Calle Pisuerga 2, Local 2, 08028 Barcelona, Spain
Email: info@grupoheliopolis.com

Personal Data We May Collect

We may process personal data voluntarily provided by users through the forms available on the website or through other means of contact.

This data may include:

• First and last name.
• Company or organisation.
• Email address.
• Telephone number.
• Information voluntarily included in an enquiry or request.

Certain technical data relating to browsing activity may also be processed in accordance with our Cookie Policy.

Purpose of Data Processing

The personal data provided may be used to:

• Respond to enquiries and requests for information.
• Manage requests for quotations or information about our products and services.
• Maintain communications required as part of a commercial or professional relationship.
• Send marketing communications where there is a legal basis for doing so or where the corresponding consent has been obtained.
• Comply with applicable legal obligations.

Legal Basis

The legal basis for processing personal data will depend on the relevant purpose and may include the data subject's consent, the implementation of pre-contractual measures, the performance of a contractual relationship, compliance with a legal obligation or legitimate interests, where applicable.

Where processing is based on consent, such consent may be withdrawn at any time.

Data Retention

Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected and, subsequently, for the periods required to comply with applicable legal obligations and address any potential liabilities.

Recipients

We will not disclose personal data to third parties unless this is necessary for the provision of a service, required by law or otherwise permitted by an applicable legal basis.

Grupo Heliópolis may use technology providers, web hosting providers, email service providers or other services necessary for the operation of the company. Where applicable, these providers will act as data processors.

User Rights

Where applicable, users may exercise their rights to:

• Access.
• Rectification.
• Erasure.
• Object to processing.
• Restriction of processing.
• Data portability.
• Withdrawal of consent.

To exercise these rights, users may contact Grupo Heliópolis at:

info@grupoheliopolis.com

Users who believe that the processing of their personal data does not comply with applicable legislation may also lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).

Security

Grupo Heliópolis implements appropriate technical and organisational measures to protect personal data and prevent its loss, alteration, misuse or unauthorised access.

3. COOKIE POLICY

This website may use cookies and similar technologies that are necessary for its operation, as well as other cookies which, where applicable, are used to analyse browsing activity and improve the user experience.

What Are Cookies?

Cookies are small files stored on a user's device when visiting certain websites. Among other functions, they make it possible to remember certain preferences or collect information about how the website is used.

What Types of Cookies Do We Use?

Depending on the configuration and services used on this website, the following types of cookies may be used:

Necessary cookies: These enable the website and its basic functions to operate correctly.

Preference cookies: These allow certain user choices or settings to be remembered.

Analytics cookies: These collect information about how the website is used in order to analyse its performance and improve its content and services.

Third-party cookies: Certain services integrated into the website may install their own cookies in accordance with their respective policies.

Cookie Management

When accessing the website, users can manage their preferences through the cookie management system available on the website.

Cookies requiring consent will not be used until the user has provided such consent.

Users can accept or reject non-essential cookies and change their preferences at any time using the options available on the website.

Users can also configure their browser to block or delete cookies stored on their device.

Updates to This Information

Grupo Heliópolis may amend this Legal Information to reflect legislative or technical changes or changes relating to the services offered through the website.

The version published on this website will be the version in force at any given time.

Last updated: September 2026.